Job Title: Regional Director - Thrift Store Operations

Location: Central Canada (Frequent Travel Required)

Job Summary:

Key Responsibilities:

• Strategy Development: Craft and execute comprehensive sales and marketing strategies to meet or exceed revenue targets.
• Performance Management: Analyze store metrics to pinpoint improvement opportunities and implement strategic solutions.
• Inventory Optimization: Adopt inventory management best practices to ensure optimal stock levels and reduce waste.
• Leadership & Development: Recruit, train, and mentor store managers, promoting exceptional customer service and operational standards.
• Financial Planning: Collaborate with senior management to establish and meet financial objectives and budgetary goals.
• Compliance: Ensure all operations align with company policies, procedures, and regulatory standards.
• Operational Excellence: Conduct regular store visits, offering feedback and leading continuous improvement efforts.
• Conflict Resolution: Manage and resolve escalated customer issues, ensuring a positive resolution in all cases.

Ideal Candidate:

• Proven experience in retail management, preferably within the thrift industry.
• Strong leadership qualities, with a track record of mentoring successful teams.
• Excellent communication and problem-solving skills.
• Ability to multitask and thrive in a fast-paced environment.
• Passionate about thrift shopping, sustainability, and making a community impact.
• Availability to travel frequently across Central Canada.